British Airways drops 58 passengers over faulty door

An Abuja-to-London flight of British Airways dropped 58 passengers from boarding its flight on Friday as a result of a faulty aircraft door.

Michael Achimugu, Director of Public Relations and Consumer Protection of the Nigerian Civil Aviation Authority (NCAA), confirmed the incident in a post on his X (formerly Twitter) handle on Friday, stating that due to the faulty door, “they had to deny 58 passengers boarding this morning.”

According to the Nigerian Civil Aviation Authority, safety concerns require airlines to leave some seats vacant.

He explained that “hotel accommodation has been provided, and 28 passengers opted to return home, while 30 accepted the offer.

“Affected passengers can file for compensation. Arrangements are being made to airlift them tomorrow morning,” he added.

“The first resort in situations like this is to locate the NCAA Consumer Protection Officers at the terminal, and they will ensure that your right to care is protected (if the airline delays),” Achimugu further advised passengers.